# NLN Apex Privacy Policy
*Effective date:* 2026-05-12
This Privacy Policy describes how Next Level Neo handles information in connection with
the NLN Apex mobile application ("the App"). The App is a Bluetooth and Wi-Fi companion for NLN Apex vehicle lighting
controllers ("the Controller").
We built NLN Apex to work without an account, without a cloud service, and without collecting personal data.
Everything the App does happens between your phone and the Controller in your vehicle.
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## 1. Summary
- *We do not collect, store, or transmit personal information.*
- *We do not use third-party analytics, advertising, or tracking SDKs.*
- *The App does not send your data anywhere.* All communication is directly between your phone and your NLN Apex
Controller over Bluetooth or your local Wi-Fi network.
- *We do not have user accounts.* There is no sign-up, no login, and nothing tied to an identity.
---
## 2. Information the App Accesses on Your Device
NLN Apex requests certain device permissions in order to function. Each permission is used only for the specific
purpose described below. None of this information is transmitted off your device by us.
### Microphone (RECORD_AUDIO)
The App's optional music-reactive lighting feature uses your phone's microphone to analyze the volume and rhythm of
nearby sound, so the Controller can drive lighting effects in time with music.
- The audio is processed *only in memory* on your phone, in real time.
- The audio is *never recorded*, never written to storage, and never transmitted off your phone.
- The microphone is accessed *only while the music-reactive feature is actively in use*. When you leave that screen
or close the App, microphone access stops.
- You can deny or revoke this permission at any time in your phone's system settings. The rest of the App continues to
work normally without it.
### Bluetooth (BLUETOOTH_SCAN, BLUETOOTH_CONNECT)
Used to discover and communicate with your NLN Apex Controller. The App only connects to NLN Apex devices and does not
interact with other Bluetooth peripherals.
### Location (ACCESS_FINE_LOCATION, NEARBY_WIFI_DEVICES)
Android requires apps to request location permission in order to scan for Bluetooth Low Energy devices and Wi-Fi
networks. We do *not* use this permission to determine your physical location. The App does not read GPS data, does
not log location, and does not transmit location information.
### Wi-Fi and Network State (INTERNET, ACCESS_WIFI_STATE, CHANGE_WIFI_STATE, ACCESS_NETWORK_STATE,
CHANGE_NETWORK_STATE, CHANGE_WIFI_MULTICAST_STATE)
Used to connect to your Controller's local Wi-Fi access point during initial setup, and to deliver firmware updates
over Wi-Fi when available. The App communicates directly with the Controller on your local network. The App does not
send your network information, Wi-Fi credentials, or activity to us or to any third party.
---
## 3. Information Stored on Your Device
The App stores the following information *locally on your phone*, in the App's own private storage:
- Names and configuration of NLN Apex Controllers you've paired with.
- Lighting scenes, segments, triggers, timelines, and other Controller settings you create.
- Optional configuration backups that you explicitly export.
This information stays on your phone unless you choose to export and share it. We do not have access to it.
When you uninstall the App, this local data is deleted by your phone's operating system.
---
## 4. Information Stored on the Controller
Settings you save are written to non-volatile memory on the NLN Apex Controller in your vehicle. We do not have access
to that information.
If you ever sell or give away a Controller, you can perform a factory reset from within the App to clear its stored
configuration.
---
## 5. Firmware Updates
The App can install firmware updates onto your Controller over Wi-Fi or Bluetooth. Firmware files are bundled with the
App or, in future versions, may be downloaded from Next Level Neo's update server. When firmware is
downloaded:
- The App requests the firmware file by version.
- No personal information is sent in that request.
- Standard internet routing information (such as your phone's IP address) is visible to the server hosting the file,
as is normal for any HTTPS download, and is not used by us to identify you.
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## 6. What We Do Not Do
- We do *not* sell, rent, or share personal information.
- We do *not* display advertising in the App.
- We do *not* include third-party analytics, crash reporting, or tracking libraries.
- We do *not* require an account or any sign-in.
- We do *not* access your contacts, photos, calendar, messages, browsing history, or other personal data.
---
## 7. Children's Privacy
The App is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do
not knowingly collect personal information from children. Because the App does not collect personal information at
all, no separate parental consent process is required.
---
## 8. Security
Configuration data stored locally on your phone is protected by your phone's operating system and is accessible only
to the App. Communication between the App and the Controller uses Bluetooth's link-layer encryption and, when
configured, a PIN that you set on the Controller. Firmware updates are cryptographically signed and verified by the
Controller before installation, so only firmware from Next Level Neo can be installed.
No method of digital communication is perfectly secure. While we use reasonable safeguards, we cannot guarantee
absolute security.
---
## 9. Your Choices
- You can deny any permission the App requests, in your phone's system settings. The App will continue to function for
the features that don't require that permission.
- You can delete all locally stored App data by uninstalling the App.
- You can factory-reset your NLN Apex Controller from within the App to clear all settings on the device.
---
## 10. International Users
Because the App does not collect or transmit personal information, no international data transfer occurs.
---
## 11. Changes to This Policy
If we update this Privacy Policy, we will revise the "Effective date" at the top of this page. Material changes will
also be reflected in App release notes. Continued use of the App after an update constitutes acceptance of the revised
policy.
---
## 12. Contact
If you have questions about this Privacy Policy or about the App's privacy practices, contact us at:
Next Level Neo
Email: support@nextlevelneo.com
Website: www.nextlevelneo.com
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